This Shipping Policy outlines the shipping and delivery procedures for orders placed on our E-commerce Website. Please read this policy carefully to understand our shipping processes and estimated delivery times.
1. Shipping Zones:
We currently offer shipping to specific geographic zones. During the checkout process, you will be prompted to enter your shipping address to verify if your location is within our shipping coverage area.
2. Order Processing Time:
Once you place an order, our team will begin processing it within next business days. Business days exclude weekends and public holidays. Please note that order processing time may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Methods:
We utilize various shipping methods to deliver your orders securely and efficiently. The available shipping options and their corresponding delivery times will be displayed during the checkout process. You may choose the shipping method that best suits your needs and budget.
4. Delivery Times:
Delivery times depend on the shipping method selected and your location. The estimated delivery time will be provided during the checkout process. Please note that our standard delivery times are 3-5 business days and delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
5. Order Tracking:
For all shipped orders, we provide tracking information that allows you to monitor the status and location of your package. Once your order is shipped, you will receive an email or SMS with the tracking details. You can use this information to track your package on the carrier’s website or through our website.
6. Shipping Charges:
Shipping charges will be calculated based on the total weight of the products in your order, your location, and the selected shipping method. Shipping charges will be clearly displayed during the checkout process before you confirm your purchase.
7. Address Accuracy:
Please ensure that you provide accurate and complete shipping information, including the recipient’s name, delivery address, and contact details. We are not responsible for delays or non-delivery caused by inaccurate or incomplete address information.
8. Delivery Issues:
If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer support team immediately. We will work with the shipping carrier to resolve the problem promptly and ensure you receive your order in good condition.
9. International Shipping:
At present, we only offer shipping within India. We do not provide international shipping. However, we may consider expanding our shipping coverage in the future.
10. Shipping Policy Changes:
We reserve the right to modify or update our Shipping Policy at any time. Any changes to this policy will be posted on our website, and the revised policy will become effective immediately upon posting.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at: omraifoodsandbeverages@gmail.com or Mobile No 9990767077.